Our Benefits

Why i-Diagnosis?

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    i-Diagnosis is lead by a CEO who has been a CIO of a very large company and   policy of the company has been set to facilitate customers to adopt most productive and efficient solution(s).

     

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    Systems and processes tested over time providing for high delivery reliability

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    End to end support capabilities extending from Customer relationship management to Problem resolution and reporting

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    Scalability of systems

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    A sound infrastructure.

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    Financially strong with the highest possible Credit Rating.

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    Demonstrated ability to Own the customer

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    A very well developed parts logistics network covering both forward and reverse logistics

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    Cost effectiveness

    We offer each Customer and where necessary a Brand the facility of a single point of contact through an exclusive and centralized project management team. Besides this, our well-defined service delivery structure, world class logistics fulfilment process & trackers that enables both forward and reverse logistics, a defined escalation matrix, and a committed management team are what set us apart.

Quality Policy

    • ”We, at i-Diagnosis, are committed, to satisfy, the mutually agreed needs of our customers and principals in the areas of service delivery, to meet the repair standards cost effectively and to strive continuously for improving service deliverables.”

      We live up to our quality policy by leveraging the expertise of our team of committed and experienced professionals. We have a team of engineers with a strong technical background and trained in the relevant field, working across the domain we cater to. The technical team is supported at every location by capable and experienced administrative and management personnel enabling the delivery of service levels committed to the customer.

      Our service call management system that provides speed of response, thereby providing customers with a rich service experience.